Read the terms and conditions for using our website and services.
Introduction
These Terms and Conditions apply to your use of riveroakshomesecuritysystems.com and any services provided by River Oaks Home Security Systems Ltd (trading as River Oaks Home Security Systems). By using our website, contacting us, or booking work, you agree to these terms.
Who we are
Business name: River Oaks Home Security Systems Ltd.
Trading name: River Oaks Home Security Systems.
Business type: Limited Company.
Primary service: Home Security Systems.
Service area: River Oaks, with wider coverage across Houston Metrocenter.
Contact: , +1 713 375 4311.
We provide home security system design, installation, configuration, and related support. Any information on the website is general and may not fit your property. Quotes and recommendations depend on the site, scope, and chosen equipment. Unless stated in writing, estimates are not binding.
Scheduling and access
You agree to provide reasonable access to the property for surveys, installation, testing, and service visits. If access is delayed or restricted, timelines may change. You are responsible for pets, gates, and safe working conditions during visits.
Changes to scope
Security work often depends on property layout and existing infrastructure. If the scope changes after assessment, we will explain options and update the quote before proceeding.
Monitoring and response
If you choose monitoring or response integration, it may involve third parties. We do not promise police response times or outcomes. You are responsible for keeping your contact details and emergency contact lists current.
Customer responsibilities
You are responsible for:
Keeping account logins and access credentials secure.
Managing who has access to apps, cameras, and smart devices.
Maintaining internet and power where required for connected features.
Following reasonable operating and maintenance guidance we provide.
Website use
You agree not to misuse the website, attempt unauthorized access, or interfere with normal operation. We may restrict access if misuse is suspected.
Intellectual property
Website text, graphics, and other content on riveroakshomesecuritysystems.com are owned by River Oaks Home Security Systems Ltd or used with permission. You may not copy or reuse content for commercial purposes without written consent.
Disclaimers
We aim to keep information accurate and current, but website content can be incomplete or outdated. Home security reduces risk but cannot eliminate it. No system guarantees prevention of burglary, property loss, or damage.
Limitation of liability
To the extent allowed by law, River Oaks Home Security Systems Ltd is not liable for indirect, incidental, or consequential losses. This includes loss of profits, data, or business interruption. Our total liability for claims related to our services is limited to the amount you paid for the relevant services, unless law requires otherwise.
Third-party links and tools
The site may reference third-party websites or tools. We do not control them and are not responsible for their content or practices.
Privacy
Our Privacy Policy explains how we handle personal information, including contact forms and communications.
Changes to these terms
We may update these terms from time to time. Updates apply when posted on the website. If you continue using the site after changes, you accept the updated terms.
Governing law
These terms are governed by the laws of the United States. Any disputes will be handled under United States jurisdiction.
